Privacy Policy

Effective Date: 16 February 2025

Precise Syntax Africa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and any other information provided when using our services.

  • Document Content: Any text or files submitted for editing, proofreading, or translation.

  • Technical Data: IP address, browser type, and other data collected through cookies for website analytics.

2. How We Use Your Information

We use your information to:
✅ Provide, improve, and personalize our services.
✅ Communicate with you about your project, payments, and updates.
✅ Ensure secure payment processing.
✅ Analyze website performance and user behavior (via cookies).

3. Data Protection & Security

We take data security seriously and implement measures to protect your personal and document data from unauthorized access, alteration, or disclosure. These include:
🔒 Encryption of sensitive data.
🔒 Restricted access to client files.
🔒 Secure payment processing methods.

4. Confidentiality & Third-Party Sharing

  • We do not sell, rent, or share your personal data with third parties except as required by law.

  • Any documents submitted to us remain strictly confidential and are not shared without your consent.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

  • We retain client data only for as long as necessary to provide services and comply with legal requirements.

  • Documents submitted for editing or translation are deleted after project completion, unless agreed otherwise.

7. Your Rights

You have the right to:
✔ Request access to your personal data.
✔ Request corrections or deletion of your information.
✔ Withdraw consent for marketing communications.

8. Third-Party Services

If you make payments through third-party providers (e.g., mobile payments, bank transfers), their privacy policies apply. We encourage you to review them before making transactions.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or your data, please contact us at:
📩 contact@precisesyntaxafrica.com

By using our services, you agree to this Privacy Policy and our commitment to protecting your privacy.